Privacy Policy
Privacy Policy
Effective Date: October 4, 2025
Last Updated: October 4, 2025
Welcome to Invstx.com (“Invstx,” “we,” “our,” or “us”).
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with our marketing and communication platforms.
We take your privacy seriously and are committed to maintaining the highest standards of data protection and compliance across all our business activities, including our lead generation, CRM, and AI communication systems.
1. Scope
This Privacy Policy applies to:
Visitors to our website (https://invstx.com)
Clients and partners who engage our services
Leads and contacts within our proprietary or licensed data systems
Individuals whose information we process through data enrichment, CRM, and automation services
This policy governs all information collected online or offline, including through web forms, integrations, cookies, and marketing automation tools.
2. Information We Collect
We collect personal and non-personal information in several ways:
A. Information You Provide
When you use our website or services, you may provide:
Contact Information: Name, email address, phone number, company name, and mailing address
Business Details: Industry, target audience, marketing preferences, and service requests
Account Information: Login credentials, billing details, and payment method information (processed securely through third-party gateways)
Communication Data: Emails, chat transcripts, support tickets, or any other correspondence
B. Information We Automatically Collect
When you visit Invstx.com, we may automatically collect:
Device and Usage Data: IP address, browser type, operating system, pages visited, session duration, and referring URLs
Tracking Technologies: Cookies, pixels, and analytics tags for visitor behavior, conversions, and campaign performance
Geolocation Data: Based on IP address or mobile device data
C. Information from Third Parties
We may obtain information from:
Data providers and enrichment partners (e.g., Experian, public records, business directories)
Marketing affiliates and lead vendors
Social media or advertising networks (e.g., LinkedIn, AdRoll, Google Ads)
CRM and email service providers integrated with Invstx platforms
All third-party data sources are reviewed for compliance with TCPA, CCPA, GDPR, and other applicable data laws.
3. How We Use Your Information
We use collected information for the following purposes:
To deliver and improve our services:
Managing user accounts, CRM setup, and AI call center solutions
Personalizing content and experience
Enhancing automation and targeting accuracy
To communicate with you:
Sending service updates, marketing communications, and special offers
Providing customer support or responding to inquiries
Conducting satisfaction surveys and feedback requests
For marketing and analytics:
Creating lookalike audiences and predictive models
Tracking campaign performance and engagement metrics
Retargeting and advertising across channels
For compliance and protection:
Preventing fraud and unauthorized access
Enforcing terms and agreements
Meeting legal, regulatory, and contractual obligations
4. Data Sharing and Disclosure
We do not sell personal information for unrelated third-party use.
However, we may share data in the following situations:
A. Service Providers and Partners
We work with trusted third parties who help operate our platform and services, including:
Data processing and analytics providers
CRM and email automation platforms
Payment processors
Cloud hosting and infrastructure vendors
These entities are contractually obligated to maintain data confidentiality and compliance.
B. Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, in compliance with data protection laws.
C. Legal Requirements
We may disclose your information to law enforcement or regulators when required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
Improve website functionality
Measure engagement and conversions
Personalize content and advertisements
You can control or disable cookies through your browser settings, but certain features of our site may not function properly without them.
6. Data Retention
We retain data only as long as necessary for:
Fulfilling the purpose it was collected for
Complying with legal obligations
Maintaining business continuity
Client data in CRMs and lead systems is typically retained for up to 24 months unless otherwise required or deleted by request.
7. Data Security
We implement administrative, technical, and physical safeguards, including:
Encryption: TLS/SSL encryption for all website traffic
Access Controls: Role-based access within CRM and AI systems
Data Segregation: Client data isolated per project or campaign
Monitoring: Regular audits and intrusion detection systems
While no system is 100% secure, Invstx follows industry best practices to minimize risks of unauthorized access, alteration, or disclosure.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Request corrections or deletion
Opt-out of marketing communications
Restrict or object to certain data processing
Request data portability (where applicable)
You can exercise your rights by contacting privacy@invstx.com.
9. Email, SMS, and AI Communication Compliance
Invstx adheres to the following regulations:
CAN-SPAM Act: All marketing emails include opt-out links and sender identification.
TCPA Compliance: SMS and voice communications are sent only to consented numbers.
10DLC Registration: All Invstx-managed numbers are verified for business use.
AI Voice Agents (ConversAI): Used exclusively with opted-in, CRM-stored contacts under client authorization.
Unsubscribe requests are processed promptly, typically within 48 hours.
10. International Data Transfers
If you access Invstx from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
We ensure appropriate safeguards and contractual clauses for international data transfers under GDPR Article 46.
11. Third-Party Links and Integrations
Our website and CRM platforms may link to third-party websites or tools.
Invstx is not responsible for their content, privacy practices, or data handling.
We recommend reviewing the privacy policies of any external sites before sharing personal information.
12. Children’s Privacy
Invstx does not knowingly collect data from individuals under 18 years of age.
If we discover that we have inadvertently collected data from a minor, it will be deleted immediately.
13. Policy Updates
We may update this Privacy Policy periodically to reflect:
Changes in data laws
New technologies or service offerings
Feedback from users or regulators
The latest version will always be posted at https://invstx.com/privacy-policy/ with an updated effective date.
14. Contact Information
For any questions, concerns, or data requests regarding this Privacy Policy or your information, please contact:
Invstx Data Protection Officer
Email: privacy@invstx.com
Mailing Address:
Invstx Data Compliance Office
One Way LLC
Los Angeles, CA 90024
United States
15. Additional Disclosures (GDPR & CCPA)
For California Residents (CCPA):
You have the right to know what personal information we collect, how we use it, and request deletion or opt-out from data sale.
To submit a request, email privacy@invstx.com with the subject line “CCPA Request.”
For EU/UK Residents (GDPR):
You may contact our Data Protection Officer to exercise rights of access, rectification, erasure, or restriction under Articles 15–21 of the GDPR.
We rely on legitimate interests, consent, or contractual necessity as legal bases for processing data.
16. Consent
By using Invstx.com, submitting forms, or engaging our services, you consent to the collection and processing of your information as described in this Privacy Policy.